Privacy Policy and Personal Data Notice

Data controller

This notice explains how Uchisar Taxi processes personal data through this website, reservation forms, WhatsApp links, phone, email, and related transfer services.

For privacy requests, contact us at info@uchisartaxi.tr or +90 537 609 53 81. Our service address is Uchisar, Nevsehir, Turkiye.

Personal data we process

• Identity and contact data: name, phone number, WhatsApp number, optional email, and communication notes.
• Reservation data: pickup and drop-off address, route, coordinates if shared, date and time, vehicle type, passenger count, luggage count, flight number, hotel name, tour details, price, booking source, booking status, and customer notes.
• Website data: search terms entered in location search, page interactions, language preference, cookie choices, device/browser information, approximate technical location data, and security-related records.
• Published media data: uploaded images, image title, alt text, category, location label, and display order.

Why we process data

• To calculate prices, receive reservation requests, confirm rides, assign vehicles or drivers, and provide airport, local taxi, VIP transfer, and tour transportation services.
• To contact you about your booking by WhatsApp, phone, email, or website confirmation pages.
• To keep the website secure, prevent abuse, protect authorized access, improve routes, improve search quality, and measure website performance where consent is required.
• To comply with applicable legal, tax, accounting, consumer, transportation, and dispute obligations.

Legal basis under KVKK and GDPR-style principles

Depending on the context, we process data because it is necessary to answer your request or perform a service, because we have a legal obligation, because we have a legitimate interest in running a secure and reliable transport website, or because you gave consent for optional cookies, analytics, or marketing-style tracking.

Sharing and international transfers

• Reservation data may be shared with drivers, operations staff, and service providers who need it to complete your ride.
• When you use WhatsApp links, your message and phone interaction are handled by WhatsApp/Meta under their own terms and privacy practices.
• The website uses trusted service providers for hosting, data storage, analytics, performance measurement, maps, geocoding, route calculation, and customer communication features.
• Some service providers may process data outside Turkiye or your country. We use these providers to operate the service and, where required, rely on consent, contractual necessity, or appropriate safeguards.

Retention

We keep reservation and communication data only for as long as needed for service delivery, accounting, legal record keeping, dispute handling, fraud prevention, and business continuity. Search and analytics data are reviewed for quality and should be minimized or aggregated where practical. Cookie choices are kept until you change or clear them.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, consent withdrawal, and information about transfers or third-party recipients. Under KVKK, data subjects may also use rights similar to those listed in Article 11 of Law No. 6698.

Send requests to info@uchisartaxi.tr. We may need to verify your identity before acting on a request.

Important note

This policy is provided for transparency and operational compliance. It should be reviewed by the business owner or a qualified legal advisor for final KVKK/GDPR compliance, especially for cross-border transfer, VERBIS, retention, and processor agreements.